Sunnyguardshade will ship the products from the local warehouse directly. Our current delivery area is only in the U.S. You can choose different delivery methods according to your needs during the ordering process.

Standard: Delivery within 3-5 working days on average.
Expedited: Delivery within 2-day on average.

As product weight and delivery speed is different, the delivery fee is also different. The specific fee is subject to the amount displayed on the page when you place the order.

When your order is placed we will send you a confirmation of the purchase. Once your package is shipped we will send you an email again with final confirmation and instructions.

Most orders are shipped standard mail. Depending on the intended ship-to location, orders can be subject to other shipping methods and the specific warehouse processing the order may utilize tracking. Applicable orders will have the tracking reference provided in the shipping confirmation email. 

If you want to cancel the order after payment, you can submit a cancellation request, or contact us via email, or you can submit a dispute to cancel the order via paypal. The amount you paid will be refunded to your original payment account.

If late deliveries, the recommended actions are:

1. Track your package and confirm estimated delivery date in Your Orders.
2. Confirm your shipping address in Your Orders. To avoid delivery problems, keep your address information up to date and add delivery instructions to Your Addresses.
3. Check payment processing in Your Orders.
4. Wait 48 hours to allow for unexpected delays.

After that, if you still do not receive the package or refund, please contact Sunny guard shade in time. We will provide you with a solution. Our email address is: service@sunnyguardoutdoor.com